We opened the doors of CITRUS CLEANING SERVICES in 2022. We are two friends, named Yuliia and Yuliia who own Citrus Cleaning Services LLC. We met back in 2011 at the university in Ukraine, where we are originally from. In 2014 the distance of 10000 miles separated us, but our friendship stood still. Yuliia B. moved to the US, and Yuliia S. stayed in Kyiv. As the full scale invasion started in Ukraine, Yuliia S. joined her friend in the US.
The story begins long before the Citrus Cleaning Services was founded, back in 2019, when Yuliia B. wanted to find a cleaning company for her home in Winter Garden. Little did she know, her journey would be fraught with challenges and frustrations.
The first hurdle was punctuality—or rather, the lack thereof. Scheduled cleaning appointments would come and go, but the cleaners were nowhere to be seen. Time after time, Yuliia B. found her waiting, rearranging her plans, and feeling increasingly exasperated by the lack of respect for her time. Even when cleaners did show up, it was not uncommon for them to cancel last minute, leaving Yuliia scrambling to find alternative solutions. Messages went unanswered, phone calls went ignored, and the sense of reliability seemed like an elusive dream.
But the problems didn't end with punctuality and communication. The quality of the cleaning left much to be desired. Instead of pristine surfaces and fresh-smelling rooms, Yuliia often found traces of dust, poorly vacuumed floors, and even stains on the surfaces left untouched. To make matters worse, some cleaning companies used harsh products that not only had an unpleasant odor but also left residues that lingered long after the cleaning was done.
Frustrated and disheartened by these recurring issues, Yuliias realized that the only way to ensure a truly exceptional cleaning experience was to create their own company. A company where punctuality, communication, and quality were non-negotiable standards. A company that prioritized customer satisfaction above all else.
That's how Citrus Cleaning was born. With a commitment to excellence and a hands-on approach to quality control, Yuliia and Yuliia ensured that every client received the level of service they deserved. No more missed appointments, no more unanswered messages, and certainly no more subpar cleaning results.
Citrus Cleaning Services has had a meaningful impact on both individuals and businesses. We provide homes with reliable and thorough cleaning services, allowing families to relax and enjoy their spaces without stress. For businesses, our consistent and high-quality cleaning ensures a professional environment that impresses clients and enhances employee satisfaction. By prioritizing customer needs and satisfaction, we've established ourselves as a trusted partner in our community, improving daily life for all our clients.
Our story is a testament to the power of friendship, resilience, and entrepreneurial spirit. We transformed our shared dream into a successful reality, proving that a bond between friends can lead to remarkable achievements.
Orlando, FL
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